Eric C
Profile

Data-driven analyst specializing in SQL, Python, and AI applications to transform complex datasets into actionable business insights. Proven ability to enhance operational efficiency by prototyping and implementing innovative solutions, such as a Gemini-powered AI for workflow automation that accelerated issue resolution times. Adept at collaborating with stakeholders in fast-paced environments to drive strategic initiatives and create superior customer experiences.

Education
University of Auckland
Auckland, NZ
Bachelor of Commerce
Major in Information System and Operation Management
Technical Skills

Data & Analytics

  • SQL (MS SQL, BigQuery)
  • Python (Pandas, Matplotlib)
  • Power BI
  • Tableau

Cloud & Platforms

  • AWS (Lambda, S3, CloudWatch)
  • Google Cloud Platform (GCP)
  • Microsoft Azure

Monitoring & Ops

  • Dynatrace
  • ServiceNow Administration
  • API Integration

AI

  • Gemini AI
  • AI Data Training
Certifications
Microsoft Azure Fundamentals (AZ-900)
Microsoft Azure Data Fundamentals (DP-900)
Pagerduty Incident Responder Certification
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